Privacy policy
Effective Date: May 20, 2026
MAPLE LEAF GENERAL AUTO PARTS INC. ("Company", "we", "our", or "us") operates BestPartsBuy and respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when customers use our website, place an order, request fitment support, or contact us.
Information We Collect
We may collect personal and non-personal information, including name, email address, phone number, shipping and billing address, order details, vehicle fitment information, payment confirmation details, customer support messages, IP address, browser and device information, referral source, website activity, cookies, and similar technologies.
How We Use Information
We use collected information to process and fulfill orders, provide customer support, verify vehicle fitment and parts compatibility, improve website functionality, prevent fraud, communicate order and shipping updates, respond to inquiries, and send marketing communications when permitted.
Payment Information
Payments are processed securely through third-party payment providers available at checkout. We do not directly store complete credit card information on our servers.
Sharing of Information
We do not sell or rent customer personal information. We may share limited information with trusted service providers only when necessary, including shipping carriers, logistics providers, payment processors, technology providers, analytics providers, repair partners when requested by customers, and legal authorities when required by law.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember customer preferences, maintain shopping cart sessions, improve website performance, analyze website traffic, and support advertising or marketing features. Customers can disable cookies through browser settings, but some website functions may not operate properly.
Data Security
We use commercially reasonable technical, administrative, and security measures to protect customer information from unauthorized access, disclosure, alteration, or destruction. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain customer information only for as long as necessary to fulfill orders, provide services, meet legal, tax, and accounting obligations, resolve disputes, and enforce agreements.
Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites. Customers should review the privacy policies of those third-party websites separately.
Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from minors.
International Customers
Our company operates in Canada and works with service providers and fulfillment partners in Canada, the United States, China, and other jurisdictions where our service providers operate. Customer information may be processed or stored in those jurisdictions as needed to provide our services.
Your Rights
Depending on applicable laws, customers may have the right to access personal information, request corrections, request deletion, withdraw consent for marketing communications, or request information regarding data usage.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this website.
Contact Us
For questions about this Privacy Policy or your personal information, contact MAPLE LEAF GENERAL AUTO PARTS INC. at hanna.lufang@gmail.com or 778-266-8886. Canada address: 4980 Mariposa Court, Richmond, BC V7C 2J9, Canada.